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Consulting
Hybrid up to 3 Days Onsite
Full time
Ciudad de México Ciudad de México Mexico
Consulting
Project Management
City
Ciudad de México
Country
Mexico
State/Province
Ciudad de México
About This Role
We are seeking a detail-oriented and analytical Business Analyst to identify, analyze, and document business requirements with clarity and precision. This role plays a critical part in designing functional solutions that optimize current and future business processes across the organization.
The ideal candidate acts as a bridge between business stakeholders and technical teams, ensuring that solutions are aligned with strategic objectives, operational efficiency goals, and quality standards.
What You Will Work On
  • Lead requirements gathering sessions with key users and stakeholders to understand business needs and challenges.
  • Analyze and document current state processes (“As-Is”) and define future state improvements (“To-Be”) aligned with organizational objectives.
  • Prepare comprehensive functional and technical requirements documentation to support development and implementation efforts.
  • Develop user stories, use cases, and acceptance criteria for Agile delivery teams.
  • Validate that proposed functional designs effectively address business requirements.
  • Support and participate in User Acceptance Testing (UAT), ensuring full traceability and requirement coverage.
  • Identify and escalate risks, dependencies, or issues that may impact scope, timelines, or quality.
  • Ensure all documentation is clear, structured, and accessible for cross-functional teams.
  • Maintain proactive communication and consistent follow-up on deliverables across stakeholders.
What You Will Bring
Education

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, Actuarial Science, or a related field.
  • MUST: Minimum of 5 years of experience in business analysis, process analysis, and requirements documentation.
  • Experience within insurance, financial services, or banking environments is highly preferred.
  • MUST: Hands-on experience with tools such as JIRA, Azure DevOps, SQL, BPMN modeling tools, and collaboration platforms like Miro.

Technical Skills
  • Strong process modeling and flowcharting capabilities.
  • BPM documentation and structured requirements writing.
  • Basic API validation and data analysis (SQL proficiency preferred).
  • Experience working in Agile environments.

Languages

 MUST: English Fluent required to collaborate with global teams.
What You Can Expect
  • An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
  • Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors. 
  • Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).
What We Do
At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.

Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently® with RGP.

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply. 
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