Regional Source to Pay (S2P) Operations Analyst - Zapopan, Jalisco, Jalisco, Mexico - 12127 - RGP

About This Role

We are seeking an Operations analyst as part of our Source-to-Pay (S2P)/ Procure-to-Pay (P2P) which works to resolve invoice exceptions for Purchase Orders (POs) in close co-operation with the Accounts Payable Team, Business Users, Sourcing Managers and suppliers.

Individual contributor role reporting into the Regional Operations Lead.

What You Will Work On

The operations analyst clears Account Payable invoice exceptions as a result of mismatch between purchase order, goods receipt confirmation, and supplier’s invoice.

Roles & responsibilities

• Monitor, analyze and resolve purchase order invoice exceptions created in the Vendor Invoice Management (VIM) tool daily

• Document root cause of exception trends and lessons learned to prevent future occurrence of non-routine processing and improve existing processes

• Partner with Finance to resolve outstanding reconciliation items in the goods receipt/invoice receipt clearing account

• Interpret purchase order exception data to opportunities to improve the purchase order structure

• Strong oral and written communication skills - Communication with external third parties (suppliers)

• Prepare status reports and operational statistics to capture monthly metrics

• Participate in weekly meetings with respective Accounts Payable team to audit aged exceptions, evaluate exception clearing performance, and document training opportunities

• Responsible to achieve regional targets as per SLAs and defined department goals

• SOP adherence – manage end to end activities aligned to the role

• Monthly audits of open purchase order requests based on global KPIs

• Drive and encourage process standardization/improvement/automation projects with the team, ensure timely completion of projects

• Contribute to process improvement ideas and convert into a Brand Value submission for each year

• Participates in training and on-boarding of new source to pay Analysts

• Actively supports implementation of procedures and policies in all daily activities

• Follows work instructions and guidelines (Play books) when executing work tasks

• Collaborates with end users and stakeholders to contribute to a good working relationship, answering questions, collect feedback and actively look for areas for improvement

• First Point of Contact for all business issues and concerns – lead from front

• Participate in weekly process reviews and controls with team members under the Operations Excellence framework, ensuring team delivers value addition.

What You Will Bring

Qualification & Skills

• Bachelor’s degree is required, preferably in procurement, business administration or accounting. Any additional supply chain related certificated are added advantage

• Good level of knowledge and understanding of the Source / Procure to Pay Process is required

• Knowledge & proficiency of SAP, VIM, Ariba, MS tools is preferred

• Fluent in English & Spanish

What You Can Expect

An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors. 
Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).

What We Do

At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.

Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently® with RGP.

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply. 