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Consulting
Fully Remote
Full time
alajuela Alajuela Costa Rica
Consulting
Supply Chain
City
alajuela
Country
Costa Rica
State/Province
Alajuela
About This Role
We are seeking an experienced Operational Excellence Lead to drive continuous improvement initiatives within a fast-paced medical device manufacturing environment. This role requires a hands-on leader with deep expertise in manufacturing operations, Lean methodologies, and Six Sigma practices who can identify opportunities, optimize processes, and build sustainable operational capabilities across the organization.

The ideal candidate combines strong technical knowledge with exceptional coaching and change management skills, enabling teams to achieve measurable improvements in safety, quality, delivery, and cost performance.

This position requires regular travel to manufacturing sites in Costa Rica
What You Will Work On
  • Lead and execute Operational Excellence initiatives across manufacturing operations, focusing on safety, quality, productivity, and cost optimization.
  • Apply Lean and Six Sigma methodologies to identify process inefficiencies, eliminate waste, reduce variability, and improve overall equipment effectiveness (OEE).
  • Facilitate value stream mapping, Kaizen events, root cause analysis, process standardization, and continuous improvement workshops.
  • Partner with cross-functional teams, including Manufacturing, Quality, Engineering, Supply Chain, and Operations leadership, to deliver sustainable process improvements.
  • Coach, mentor, and train manufacturing teams on Lean principles, problem-solving methodologies, and continuous improvement best practices.
  • Develop and implement performance metrics, dashboards, and governance mechanisms to monitor operational performance and track improvement initiatives.
  • Support the design and deployment of standardized work, visual management systems, and operational controls.
  • Ensure all improvement initiatives comply with regulatory requirements and quality standards applicable to medical device manufacturing.
  • Drive a culture of continuous improvement and operational discipline across manufacturing sites.
  • Collaborate closely with site leadership during regular on-site engagements in Costa Rica.
What You Will Bring
  • Bachelor's degree in Engineering, Operations Management, Industrial Engineering, or a related field.
  • +8 years of experience in manufacturing operations and Operational Excellence within regulated production environments.
  • Proven experience in the medical device manufacturing industry.
  • Candidates must hold an active Lean Six Sigma Black Belt or Master Black Belt certification.
  • Willingness to travel to Costa Rica every other week (Monday–Friday).
  • Demonstrated success applying, coaching, and training Lean methodologies in manufacturing environments.
  • Strong expertise in continuous improvement tools and methodologies, including Kaizen, Value Stream Mapping, 5S, DMAIC, A3 problem solving, SPC, and root cause analysis.
  • Proven ability to lead cross-functional initiatives and influence stakeholders at all organizational levels.
  • Excellent facilitation, communication, and change management skills.
  • Hands-on approach with the ability to work directly on the manufacturing floor and engage with frontline teams.
  • Experience working within highly regulated environments and familiarity with applicable quality and compliance standards.
  • Fluency in English required
What You Can Expect
  • An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
  • Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors. 
  • Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).
What We Do
At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.

Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently® with RGP.

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply. 
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