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Consulting
Fully Remote
Full time
United States, ,
, ,
Consulting
On Demand Talent
Country
United States
About This Role

RGP is immediately seeking a ServiceNow Project Manager to join our fast-growing ServiceNow Practice team to lead the planning, execution, and delivery of ServiceNow projects. The ideal candidate will have a deep understanding of ServiceNow’s capabilities and modules, exceptional project management skills, and a track record of successfully managing ITSM projects from initiation to completion


What You Will Work On

The ServiceNow Project Manager works in collaboration with teams across the business to support clients looking for creative solutions! As a ServiceNow Project Manager you will lead the lifecycle process that translates business requirements into functioning software systems, services, and solutions. This role is an opportunity to apply and grow your skills in delivering ServiceNow implementations with a motivated and growing company, servicing a wide range of technology forward clients.


Key Responsibilities:

  • Project Management:
    • Lead and manage end-to-end ServiceNow projects, ensuring on-time and within-budget delivery.
    • Develop detailed project plans, including scope, objectives, timelines, resources, and budget.
    • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
  • Stakeholder Management:
    • Act as the primary point of contact for clients and stakeholders, maintaining clear and consistent communication.
    • Facilitate meetings with stakeholders to gather requirements, provide updates, and address concerns.
    • Ensure client satisfaction and manage expectations throughout the project lifecycle.
  • Team Leadership:
    • Lead and mentor project team members, providing guidance and support as needed.
    • Foster a collaborative and productive team environment.
    • Ensure all team members are aligned with project goals and timelines.
  • Risk and Issue Management:
    • Identify potential risks and issues that could impact project delivery.
    • Develop and implement mitigation strategies to address risks and resolve issues promptly.
    • Monitor project progress and adjust plans as necessary to ensure successful outcomes.
  • Quality Assurance:
    • Ensure all project deliverables meet the highest quality standards.
    • Conduct regular reviews and audits to maintain compliance with best practices and standards.
    • Implement and oversee testing phases to ensure functionality and performance meet client requirements.

What You Will Bring

Qualifications:

  • Education and Experience:
    • Bachelor’s degree in Information Technology, Computer Science, Business, or a related field.
    • Minimum of 8 years of project management experience, with at least 4 years managing ServiceNow projects.
  • Certifications:
    • ServiceNow Certified System Administrator (CSA)
    • ServiceNow Certified Implementation Specialist (CIS) – various products
    • Project Management Professional (PMP) or PRINCE2 certification preferred.
  • Skills and Competencies:
    • In-depth knowledge of ServiceNow platform and modules.
    • Strong project management skills with the ability to manage multiple projects simultaneously.
    • Excellent communication, interpersonal, and leadership skills.
    • Strong problem-solving and decision-making abilities.
    • Ability to work effectively under pressure and meet tight deadlines.

What You Can Expect
  • Variety of workplace arrangements including hybrid, remote, onsite.
  • Compensation commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors.
    • Pay Range: $85-115/Hr. W-2
  • Benefits: Medical, Dental, Vision, Life insurance, Disability insurance, 401(k) savings plan, Employee Stock Purchase plan, Professional development program, Paid Time Off, Paid Sick Time (in geographies where legally required)
  • An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies, and qualities that set our team apart.
What We Do
As a next-generation human capital firm, we connect the best talent in the market to execute transformation and high-value projects for our global clients—solving problems in the areas of Business Transformation, Governance, Risk and Compliance, and Technology and Digital Innovation. 

Our unique consulting model allows you the radical flexibility and control you demand in the "Now of Work," enabling you to define your career path based on your expertise, passion, desire to travel, work environment and life stage. At RGP, diversity, equity and inclusion are critical underpinnings of our shared values. We recognize diversity as a strength that is cultivated through our culture, our people, and our business. 

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.

If you are applying for a position in San Francisco, Los Angeles, or Los Angeles County, please visit the RGP Notice on Fair Chance Ordinances page.
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