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Consulting
Hybrid up to 3 Days Onsite
Full time
Mexico City Ciudad de México Mexico
Consulting
On Demand Talent
City
Mexico City
Country
Mexico
State/Province
Ciudad de México
About This Role
As a Content Strategist, you will play a key role in shaping the communication experience across our digital banking products and services. You will be responsible for crafting clear, consistent, and emotionally resonant content that aligns with our brand’s verbal identity, supports usability, and meets both user and business needs. With a strong foundation in writing, UX, and content design, you will help build coherent content experiences that span across platforms, contributing to our mission of delivering human-centered financial solutions.
What You Will Work On
  • Develop and maintain content strategies aligned with brand tone, business goals, and user needs.
  • Create and iterate on content for digital products and services, ensuring clarity, consistency, and usability.
  • Participate in cross-functional teams including UX/UI designers, product managers, developers, and legal to co-create solutions.
  • Conduct and integrate user research, including interviews and usability testing, to validate content decisions.
  • Support the development and use of design system components and ensure content is scalable and reusable.
  • Guide and document narrative structures and storytelling elements across user journeys.
  • Apply content evaluation techniques and analyze content performance to propose improvements.
  • Deliver documentation and presentations to stakeholders, advocating for clear communication and verbal identity best practices.
What You Will Bring
  • Strong writing expertise grounded in Spanish grammar, spelling, and digital readability standards.
  • English is MUST
  • Ability to design content that adapts to context, channel, and user needs, connecting emotionally and strategically.
  • Deep understanding of verbal identity, accessibility standards, and inclusive communication.
  • Experience with narrative frameworks and storytelling techniques (including archetypes).
  • Skilling structuring content through information architecture principles to enhance clarity and prioritization.
  • Familiarity with UX research, usability heuristics, and agile product development environments.
  • Strong communication skills to advocate for content decisions and coordinate with diverse stakeholders.
  • Experience using tools like Figma, Miro, Notion, Jira, and Confluence is a plus.
What You Can Expect
  • To work in an agile, collaborative environment that values clarity, strategy, and innovation.
  • To contribute to impactful digital experiences used by thousands of people daily.
  • To influence and shape verbal identity standards across channels.
  • Opportunities to grow as a senior content designer and thought leader in content strategy.
  • An inclusive culture where your voice matters, and your expertise in writing and storytelling is deeply valued.
  • A focus on continuous improvement through feedback, research, and iterative design.
What We Do
At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.

Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently® with RGP.

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply. 
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